Privacy Policy
Effective Date: May 8, 2026
Welcome to MedAlertSOS. Your privacy matters to us. This Privacy Policy explains how MedAlertSOS collects, uses, protects, and shares your information when you visit our website or submit your information through our forms, calls, or communications.
By using this website, you agree to the practices described below.
Information We Collect
Personal Information
- Full name
- Phone number
- Email address
- ZIP code
- State/location
- Age range or eligibility information
- Information voluntarily submitted through forms or calls
Technical Information
- IP address
- Browser type
- Device information
- Cookies and tracking data
- Pages visited and time spent on site
How We Use Your Information
- Connect you with medical alert system providers or licensed partners
- Respond to inquiries and requests
- Provide quotes or product comparisons
- Improve website performance and user experience
- Send calls, texts, or emails regarding requested services
- Analyze traffic and marketing performance
- Prevent fraud or abuse
Consent to Communications
By submitting your information through our forms, you expressly consent to receive phone calls, SMS/text messages, emails, and automated or prerecorded communications from MedAlertSOS and its marketing or service partners regarding medical alert systems, senior safety products, or related services. Consent is not a condition of purchase. Message and data rates may apply. You may opt out at any time by replying STOP to text messages or contacting us directly.
Information Sharing
We may share your information with medical alert providers, customer service partners, marketing partners, lead buyers and affiliated companies, and technology and analytics providers. We do not sell sensitive personal information in violation of applicable law.
Cookies & Tracking Technologies
We may use cookies, pixels, analytics tools, call tracking software, and advertising technologies. These tools help us understand user behavior, improve advertising, and optimize website performance. You can disable cookies through your browser settings.
Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external websites or providers.
HIPAA & Medical Disclaimer
MedAlertSOS is not a healthcare provider, medical organization, insurance company, or emergency response center. Information submitted through this website should not include highly sensitive medical records or emergency medical information.
Data Security
We implement reasonable technical and organizational safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.
Your Privacy Rights
Depending on your state of residence, you may have rights to access your personal data, correct inaccurate information, request deletion of your information, and opt out of data sharing or targeted advertising. To request privacy-related actions, contact us using the information below.
Children’s Privacy
This website is intended for adults only and is not directed toward children under 13 years of age.
Policy Updates
We may update this Privacy Policy periodically. Changes become effective immediately upon posting.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
MedAlertSOS
support@medalertsos.com